CAHU ANNUAL SUMMIT SPEAKERS
Margaret “Maggie” Stedt is CAHU’s President for 2020-2019 and served as the National Association of Health Underwriters (NAHU) Region 8 Membership Chair 2014 – 2018 and on the NAHU National Medicare Advisory Committee from 2016-2020. She is a Past President of Orange County Health Underwriters (OCAHU) serving two terms.
She is an Independent Contractor/Licensed Agent and Consultant. She is a Certified Senior Advisor and a member of NAHU’s Leading Producers Round Table at the Soaring Eagle Level. Mrs. Stedt has over 40 years of experience in essential areas of the insurance industry including sales, sales management, product development and product management and compliance.
Maggie currently is President of Stedt Insurance Services, Inc. The firm specializes in consulting services and sales of insurance products including Medicare HMO, PDP and MediGap, individual life, health and group insurance products.
OCAHU recognized Maggie in 2019 with the Pinnacle Award for outstanding service to OCAHU and the insurance industry. She was awarded the NAHU Presidential Citation Award for 2017, the Distinguished Service Award from the National Association of Health Underwriters in 2016 and CAHU’s Presidential Citation in 2016.
Maggie is the founder of the Senior Medicare Summit that has grown from 200 attendees in 2012 to close to 1,000 attendees annually and has actively promoted Medicare Summits throughout the association. She is also the founder of the Medicare Builders Group.
Maggie is a Distinguished Toastmaster and currently serves as a Lay Speaker and the Lay Leader for Palisades United Methodist Church in Capistrano Beach for 2019-2020.
Maggie and her husband of over 40 years, Jim, live in San Clemente, CA with 2 young kitties and enjoy spoiling their nieces and nephews plus an occasional trip to their local casinos!
Joe Buzzello is a life-long entrepreneur, an author and a master salesperson and organizational leader. He has over 40 years of experience in the insurance and financial product industry, having built hundred-million-dollar business units for several Fortune 500® companies and he’s been inducted into their sales and marketing Halls of Fame.
Joe has written and published four books including the underground cult sales classic, The CAP Equation, and his latest release, Winning Sales Attitudes, which reached #1 in the sales and selling category on Amazon. In 2018 Joe co-founded Growth10 which is an online community that helps hundreds of entrepreneurs and small business owners grow faster and stronger through, focused micro learning, peer advisory and live webinar training.
Joe is an angel investor…he sits on the board of several privately-owned companies in addition to chairing a non-profit. He also leads the advisory board of Direct2MD, which is a fast-growing virtual primary care company based in Phoenix. He was born and raised in the San Fernando Valley and he was a proud CAHU member for over two decades. He and his wife, Beth have one daughter (who just graduated from USC), and they now reside in Scottsdale, AZ.
Bruce D. Benton, RHU, REBC began his insurance career in 1981 with The Equitable Life, specializing in life insurance, disability and financial products. Bruce later joined a large well-known national employee benefits, life and financial services general agency. Over the next 16 years, Bruce achieved significant expertise in benefit welfare plans, life insurance, estate and business continuation planning. In 1998 Bruce became a partner at Genesis Financial & Insurance Services, a locally owned boutique agency serving the employee benefit and property and liability needs of small and mid-sized employers, individuals and seniors.
Among his many industry accomplishments and recognitions, Bruce has been very active with the National Association of Health Underwriters serving at the local, state and national level. Bruce served as president of the National Association of Health Underwriters, the California Association of Health Underwriters the Los Angeles Association of Health Underwriters.
Bruce is a resident of Woodland Hills, California; has served on various school, little league and synagogue boards. A lifelong musician, Bruce achieved significant education in classical music; however, departed school to sign a recording contract with a major record label. Bruce is currently a serious classical Vaganova ballet academy student being mentored by a well-respected Bolshoi artist.
Dr. Richard Greene is a 7-time Ironman Triathlete, performance expert, and business coach. His IronMan Sales Success Formula has been featured on ABC, CBS, NBC and Fox.
His client list includes Microsoft, Whole Foods, Target, JP Morgan Chase, CVS, Coors, The Mayo Clinic and Coca-Cola among many, many others.
He has more than 30 years’ experience as a successful sales professional across a variety of industries, helping his clients sell well over 100 million dollars in business.
As a researcher in the field of human potential, and University Business Professor, he’s studied success factors of those that are the top in their industries, and developed systems that professionals use to create unparalleled success in their careers and in their personal lives.
His biggest breakthrough in discovering “the success formula” came from his work as a Masters Swim Coach, training triathletes to prepare for their Ironman races.
He discovered that these athletes had a unique way of thinking about success and that their mindset was so powerful that it enabled them to face extreme challenges, and succeed where most other people wouldfail.
Dr. Greene has distilled the Ironman mindset into an elite executive training program called The IronMan Mind that can make your success unstoppable.
Most importantly, he found his mission of helping ordinary people do extraordinary things!
Rich resides in Sacramento, California with his amazing wife, two daughters, and his black lab Buster.
Paul Roberts is the Director of Education and Market Development at the Word & Brown General Agency, responsible for leading Word & Brown’s educational initiatives and oversight of the WBCompliance team in California and Nevada. Paul is a tenured veteran in the health insurance industry, carrying a long history of health insurance experience and an education in business management. He has performed nearly every operational role at Word & Brown General Agency in his fourteen-year tenure, and was a leader in the creation and development of Word & Brown’s legendary in-house Compliance team. Paul is passionate about education and keeping health insurance brokers and employers in-line with compliance.
Paul can be found at many industry events across the nation delivering CE, HRCI and SHRM courses, educating himself, advocating for the role of the agent, and working directly with brokers and employers. This gives Paul the best ability to innovate and improve Compliance and educational resources to support the businesses and abilities of brokers. Paul is passionate about education, diversity and helping others. He is grateful for his opportunity to support both brokers and employers and is committed to your success.
Paul is an active member of NAHU and CAHU, and serves as OCAHU’s VP of Professional Development. He is running to serve as VP of Public Affairs on the CAHU Board of Directors for the upcoming 2020-2021 year.
Dave Fear, Jr.
David is a 17-year veteran of the insurance business, beginning his career in 2003 working in his family’s insurance agency, Fear Insurance Services and later for an agency representing Nationwide Insurance. He has strong background in both Life/Health and Property/Casualty insurance, with specialization in small group and commercial lines coverage for businesses.
In 2013 he became a certified insurance agent for Covered California and led his agency in individual sales during the initial open enrollment of the Affordable Care Act (ACA). His background in both insurance and tax preparation served him well as he counseled hundreds of individuals and families as to how to enroll in the Exchange and obtain premium subsidies under the ACA.
In 2014, he moved over to the General Agency side of the business, becoming a broker sales consultant for Shepler & Fear General Agency. Working from his Roseville, California office, David works throughout California in assisting agents in traditional and exchange-based health programs as well as with alternative funding programs including Health Reimbursement Arrangements and Self-Funded plans. He is Certified in Advanced Self-Funding through the National Association of Health Underwriters.
In 2019 David became part of Dickerson Employee Benefits, an Alera Group company, when Shepler & Fear merged with Dickerson. His role continues as a broker sales consultant in Northern California and Nevada, working with more than 500 insurance producers and their support staff.
Professionally, David has served on the executive board of the California Association of Health Underwriters for nine years as Vice President of Membership, Vice President of Legislation and as President in 2018-2019. He is also a former President of the Sacramento Association of Health Underwriters.
Personally, David is a 30-year resident of the Sacramento area, having attended Sierra College in Rocklin, CA. He is married with five children and resides in Lincoln, CA, a suburb of Sacramento. He is an active member in his community, serving on local city and school boards and advisory councils as well as service in his church.
Dorothy M. Cociu, RHU, REBC, GBA, RPA, has 30 years of experience in the sales and administration of employee benefit programs. She is the author of The ABC’s of HIPAA Compliance; An Employer’s Simplified Administrative Guide to HIPAA Compliance, published October, 2000. Ms. Cociu is one of the leading HIPAA Privacy Consultants on the West Coast, as well as the nation. This includes HIPAA Privacy, Security, ARRA and HITECH. She previously won a National Legislative Achievement Award from the National Association of Health Underwriters (NAHU) for her work in Legislative Communications to employers and the industry, and her work in HIPAA education. Her recent (November, 2017) article entitled “Reference Based Pricing… The Key to Solving the Health Insurance Industry’s Cost Issues” has gained high regards in the insurance industry (first publication The County of Orange Insurance News, November/December, 2017 (reprinted in 4 other industry publications since), and has sparked interest in speaking engagements on this topic.
Dorothy began her administrative experience began in the Taft-Hartley marketplace, then moved to self-funded administration after three years. Her TPA experience began with Northwest Administrators, located in the Bay Area, followed by Southwest Administrators in Los Angeles, California. Southwest Administrators later purchased MSK Insurance Administration, a TPA specializing in self-insured health plans, and placed the firm in Dorothy's hands. Here she served dual roles as Operations Manager and Director of Marketing for nearly five years. Under her management, the company grew over 300% in covered lives and 500% in revenues. She oversaw all claims, Plan Document preparation, technical services, marketing and service operations of the company. After the sale of MSK in 1991, Dorothy moved to Admar Corporation, a national Managed Care Organization and Third Party Administrator. Dorothy held the positions of Director of Special Projects and Director of Marketing and Customer Services. Areas of management included self-funded marketing, technical services, which encompassed plan document and amendment preparation, plan compliance, contract analysis, as well as underwriting, new case installation, and internal and field customer services. Ms. Cociu was recruited by Word & Brown Insurance Administrators, Inc., a general agency and third party administrator, in late 1992 to develop their Self-Funded Health Benefits Division. She was responsible for all phases of the self-funded division. While at Word & Brown, Dorothy developed and taught several Continuing Education Courses approved by the California Department of Insurance for the purpose of providing continuing education to insurance agents, brokers and consultants. Dorothy left Word & Brown in 1995 to develop Advanced Benefit Consulting, a benefits and third party administration consulting firm specializing in self-funded health plans and their administration. Her clients include fully insured and self-insured employers, third party administrators, excess loss carriers, general agencies, health care networks and the U.S. Department of Labor.
Dorothy’s current projects include Self-insurance, The Affordable Care Act (ACA) education, American Recovery & Reinvestment Act (ARRA) of 2009, HIPAA Privacy, Security and HITECH training, Reference Based Pricing Education, Privacy Officer Training for employers, providers and insurance industry personnel, contracts as an industry expert, independent fiduciary and consultant for the U.S. Department of Labor, an expert witness and/or consultant for self -insured employers, TPA’s and excess loss carriers. She acts as a broker and consultant for several large self-insured employer groups located throughout the country, and provides educational seminars for employers and industry personnel. She has been recently touring the country to educate employers, agents, consultants and industry personnel on legislative activities such as PPACA, Mental Health Parity, HIPAA compliance and auditing, HIPAA Privacy issues and other pertinent topics. She is one of the nation’s leading experts on Self-Insurance, HIPAA Privacy, Security, ARRA and HITECH. Dorothy’s turnkey HIPAA Privacy products and services, as well as on-site privacy implementation assistance, has brought her even greater respect of the industry.
Ms. Cociu has had over 50 articles published on topics such as HIPAA, HIPAA Privacy, ERISA, Self-Insurance, Reference Based Pricing, COBRA, Federal and State Health Care Reform, Managed Care Reform, Mental Health Parity and other topics. She has also been interviewed and quoted as an industry expert on HIPAA by Business Insurance and on self-funding by Business Week. She has spoken on a national basis for the Self Insurance Institute of America, and other associations such as the Independent Administrators Association and the National Human Resource Association, PIHRA, and the National Association of Health Underwriters.
Dorothy M. Cociu, RHU, REBC, GBA, RPA, has been an instructor for the Certified Employee Benefit Specialist Program of the Wharton School of Business, administered locally by the Insurance Educational Association, since 1994. She completed her Registered Health Underwriter designation in 1995, and Registered Employee Benefit Consultant designation in 1996. She gained her Group Benefits Advisor and Registered Pension Advisor designations in 1998. She holds a Bachelor of Science degree with majors in Finance and Marketing. She served as the NAHU Region 8 Vice President from 2002-2003, and is a Past President of the California Association of Health Underwriters (CAHU), She served as President of CAHU in 2000-2001. She was recently awarded a Presidential Citation for her efforts as CAHU president by NAHU, and won a Landmark Award, a state chapter’s highest honor. She also served as a Past President of the Orange County Association of Health Underwriters. Her previous roles on the CAHU Board include President-Elect 1999-2000, Vice President, Membership, 1998-99, as well as the Vice President, Communications 1996-97, and 1997-98 Her local chapter honored her with its highest honor, The Provincio Award, in 1996-97, and the Pinnacle Award in 2014. She was the recipient of the President’s Award by CAHU her first year on the Executive Board, for service in 1996-97, and received a CAHU Distinguished Service Award in 1998. She is has been an active member of the Self Insurance Institute of America for over fourteen years. She is currently serving as the Vice President, Communications, for OCAHU, winning the state’s Best Industry Newsletter Award for 2016-2017, as the Editor of The County of Orange Insurance News. Other association activities include the Orange County Employee Benefit Council, PIHRA District 8 and 14, and National Association of Health Underwriters, PIHRA and SHRM. She was asked to head up a national HIPAA educational program for employers by the National Association of Health Underwriters, as directed by the US Department of Labor and CMS, in 2002. She was the Service Provider Chair for PIHRA District 8 in 2006 and, the Vice Chair in 2007. She won the Volunteer of the Year Award for her district in 2006. She served as the PIHAR Vice President, Leadership and District Oversight, 2013-2015, and won the President’s Award for the Executive Board Service of Excellence in 2015, which recognizes the board member which as provided the highest level of service to PIHRA during that president’s term. She continues to provide Continuing Education seminars throughout California, and other educational talks throughout the country.
David Garcia is the Senior Medicare Sales Consultant for Warner Pacific Insurance Services, one of California’s top health insurance General Agencies.
David is committed to educating agents about the opportunities available in our nation’s Baby Boomer market and exposing opportunities available to agents within their community, network and book of business. He has the ability to simplify the Senior Sale by properly identifying the correct Medicare solution for each client and arming agents with the tools they need to remain compliant.
David began his career in the insurance industry in 1998 as a member of the Senior Sales Support team at Blue Cross of California (now Anthem), and has held various roles in support of agent sales since then.
A certified CrossFit L2 trainer and coach at CrossFit Kerosene, David resides in Newbury Park, California, with his two sons.
Carl is a renowned productivity and time management coach who has helped thousands of people around the world get better at managing their time and become more productive using the technology they carry around with them every day.
Carl has written three books on productivity and time management and coaches companies and individuals around the world through his one to one coaching programmes and Time and Life Mastery and Your Digital Life courses.
Carl is passionate and dedicated to helping people become better at managing their time so they can focus on what is important to them and his YouTube videos, presentations and workshops are highly interactive, entertaining and educational.
You can get more information at his website www.carlpullein.com or follow me on twitter @carl_pulllein
Devin C. Hughes is an unshakable optimist.
He believes in a bright future and our ability to build it together.
Described as “a visionary thinker with a rare intellect,” Devin teaches leaders and organizations how to inspire people. With a bold goal to help build a world in which the vast majority of people wake up every single day feeling inspired, feel safe at work, and feel fulfilled at the end of the day, Devin is leading a movement to inspire people to do the things that inspire them.
He is an author, speaker, consultant, executive coach, and an internationally recognized expert on how work is evolving. Heis best known for his expertise in the science of happiness, diversity, inclusion and equity as well as organizational/cultural change, and leadership development.
Devin is fascinated by the people and organizations that make the greatest, lasting impact in their organizations and in the world. Over the years, he has discovered some remarkable patterns about how they think, act and communicate and the environments in which people operate at their natural best. He has devoted his life to sharing his thinking in order to help other leaders and organizations inspire action. His approach draws from the science of positive psychology, positive organizational research, appreciative inquiry, neuroscience, mindset and mindfulness.
Devin’s unconventional and innovative views on business and leadership have attracted international attention. From State Farm to Disney, from Lockeed Martin to Wells Fargo, from big business to entrepreneurs to government agencies, Devin has been invited to meet with an array of leaders and organizations in nearly every industry. He has also had the honor of sharing his ideas with the Secret Service, Social Security Administration and the IRS and with the senior-most leaders of many other organizations.
Devin is a graduate of Colgate University andthe author of twenty-one books. He lives in San Diego, CA with his wife, four daughters and two rescue dogs.
Meet Your New Nerdy Best Friend…
Beth Ziesenis: Author. Speaker. Nerd.
Although the only real trophy she ever won was for making perfect French fries at McDonald’s in high school, Beth Z has been featured on Best Speaker lists by Meetings & Conventionsmagazine and MeetingsNet. And she recently attained her credentials to be a Certified Speaking Professional. It’s kind of a big deal.
Since her first Commodore 64 computer, Beth has made a verb out of the word nerd. She helps computer users all over the country filter through thousands of apps, gadgets, widgets and doodads to find the perfect free and bargain technology tools for business and personal use through presentations and her books, including the latest title, The Big Book of Apps, available on Amazon.com.
Featured as one of the 10 SPEAKERS at the 2018 NAHU national convention in San Diego, CA, Nancy wow’d ‘em with her session. She’s also a 2-time MDRT speaker and received rave reviews there as well. The numerous insurance association meetings and conferences she’s appeared at are impressive as well. The list goes on.
So, we are bringing her to our OCTOBER 2020 VIRTUAL conference. Nancy specializes in sales and customer retention. And even getting NEW clients…and reviving old.
She’ll be delivering her popular GOLDEN NUGGETS OF SALES & SERVICE. A program filled with ideas, tips, skills and techniques you’ll be able to use forever and best of all – immediately. And time permitting, she’ll share her famous 5 Frustrating Voice Mail Frustrations. You don’t wanna miss that!
We’ll be bringing you more information on Nancy and her critically important topics up to the conference date. In the meantime, LinkedIn with her at https://www.linkedin.com/in/nancyfriedmanspeaker/ and get started with her tips, ideas, skills and techniques. You’ll be glad you did.
Ryan Miller helps high-performing business leaders align all areas of life so that they can live authentically without compromise!
While being goal-driven and disciplined for well over a decade, a horrific tragedy in late 2017 caused Ryan to reevaluate his purpose in life and in business. Through that journey, it became clear that he wasn’t maximizing the unique gifts and talents he had been given, and needed to make drastic changes to live the life he had been called to. Those changes helped Ryan make 2019 the most fulfilling and productive year of his life.
Ryan is most excited about the launch of the Foundations Academy and Community which will enable others to overcome the obstacles preventing them from living the life they were createdto live and achieving all that they dream of.
To learn more, connect here:
Web - www.ryanjamesmiller.com
LinkedIn - www.linkedin.com/in/rjmsalespro
Join my Foundations Community - text Foundations to (714) 202-9402
Sales Force Development Expert, Professional Sales Trainer, & Keynote Speaker.
Steve Heroux has built himself an extremely successful sales career spanning 22 years. He’s helped countless people achieve success, earned numerous awards and accolades, and reached the pinnacle of sales achievement in several different companies. Following this success, Steve realized his ultimate calling was to share with others how they can achieve their goals in the sales industry.
Steve’s groundbreaking approach will have your sales teams reaching optimal levels and becoming true sales champions. Having walked the walk himself, Steve’s powerful sales messages cut right to the heart of effective selling in 2019. Quick-witted, highly engaged and especially authentic, Steve is the perfect leader to guide you or your sales team into the top 10%.
Neil Crosby is Vice President of Sales for Warner Pacific Insurance Services, one of California & Colorado’s top Employee Benefit General Agencies. Neil has been in the health insurance industry since 1982, and is a well respected authority and speaker on health care reform, health care legislation as well as on the subject of Single Payer and Medicare For All.
Neil is a Past President of the California Association of Health Underwriters, Past President of the San Diego Association of Health Underwriters, Past President of the San Diego Employee Benefits Council and serves on the Media Relations Committee for NAHU, the National Association of Health Underwriters, which is the industry organization of professionals in the Employee Benefits industry.
Neil has presented, done media interviews and written articles on the ACA, Health Care Reform and the topic of Single Payer and Medicare For All.
I have been in the health insurance industry for 20 years and I am based out of Sacramento, CA. I started as an Account Manager in 1997 and have continued my career helping brokers as a Business Development Manager with Paylogix.
I help to simplify the lives of brokers and their clients with technology. We work with brokers of all sizes to help with their small and large group clients. Our solutions are no-cost to the broker or their clients.
Director, Institutional Relationship Management
Jason serves as the Director of Field Representatives at Ascensus, responsible for supporting employers and their employer as they administer the CalSavers program. His team provide local onsite support for employers throughout the registration and administration processes. They also conduct educational meetings for employees to create awareness of the program and its feature. Jason has spent over 16 year in the retirement industry most recently at Prudential Retirement servicing institutional clients. Jason attended the University of Hartford where he attained his a M.B.A., received his B.A in Finance from Central Connecticut State University and holds a Series 6, 63 and 26 licenses.